Refund Policy

We strive to provide you with the best shopping experience and utmost satisfaction with your purchase. We understand that sometimes a product may not meet your expectations or unforeseen circumstances may arise. Therefore, we have implemented a transparent and customer-friendly refund policy to ensure your peace of mind.

  1. Returns and Exchanges: If you are not completely satisfied with your purchase, we accept returns and exchanges within 7 days from the date of delivery. It will be considered only if you send us pictures of any damaged item within a day after delivery

  2. Refund Eligibility: To be eligible for a refund, your item must meet the following criteria:

    • It will be considered only if you send us pictures of any damaged item within a day after delivery.
    • The return is initiated within 7 days from the date of delivery.
    • Proof of purchase is provided, such as the order confirmation or receipt.
  3. Refund Process: To request a refund, please contact our customer service team with your order details and reason for the return. We will guide you through the process and provide you with the necessary instructions. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within a reasonable timeframe.

  4. Return Shipping: Depending on the circumstances, you may be responsible for covering the return shipping costs. However, if the return is due to an error on our part or a defective product, we will provide a prepaid return shipping label.

  5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work swiftly to resolve the issue by either arranging a replacement or issuing a refund, depending on your preference.

Please note that our refund policy may be subject to change, and any modifications will be updated on our website. It's important to review the specific refund policy for each product, as some items may have additional conditions or exclusions.

If you have any further questions or need assistance with a refund or return, please don't hesitate to reach out to our customer service team. We are here to ensure your satisfaction and make your shopping experience a positive one.